K Kathy Member Sep 4, 2010 #1 I don't know what model it is, sorry. When I start it up it freezes at a black screen with a white _ symbol in the top left hand corner.
I don't know what model it is, sorry. When I start it up it freezes at a black screen with a white _ symbol in the top left hand corner.
K Kevin Active member Sep 4, 2010 #2 There is a model number by the serial no. Use that to figure out you model. Restoring the computer is ur best option. Get an xp or windows 7 cd, boot from the CD and you will be good to go!
There is a model number by the serial no. Use that to figure out you model. Restoring the computer is ur best option. Get an xp or windows 7 cd, boot from the CD and you will be good to go!