I signed a 2yr contract with Verizon a bit ago now im being screwed and I dont

[Spook]

You could cancel your contract, but then you'd incurr in a anticipated cancellation fee (which is usually about three months of service). You should call the help desk once more, explain your case, try to settle an agreement (where, of course, you should be the favored one) and if they won't budge or keep charging you for things you never signed up for, file a formal complaint with the FTC in the Bureau of Consumer Protection.

 

[Artydude]

want bad credit, what can I do? I signed a two year contract with Verizon Wireless about 4 months ago. Two lines with 700 shared..
Yet somehow, EVERY month, Ive had to call and complain about "data charge", or "service charge" that shouldnt be there and they appologize and remove it.
I recently set my account to automaticaly pay the bill on time from my checkings. Apparently it didnt go through because I had to do it online manually the day after the bill was due. Now I have to pay a $20 late fee?
A few hours late, and my bill is over $100, a bill that should never be over $79 with taxes.
Not only have they done that stuff, the service is bad. I get HORRIBLE reception, me and my fiance both. Calls drop and voicemails dont reach the phone until hours, or sometimes days later. "Americas Most Reliable Network", there are several places where I get no service.
How can I get the number to corporate without playing ring around the rosy over the phone? What can I do?
Thought about not paying but dont want bad credit

 

[Somniferous]

I'd say go to a customer service branch personally and iron this out. People find it hard to get fishy and cunning in person and make sure you read any documentation and receipts and keep them in case they try to play the "Oh I forgot" game..

 

[starrfyrre]

First off, the $79 is not with taxes. Taxes and federal and local service charges are additional, just like with a landline. This is outlined in the Calling Plan Information. No company includes your federal and state taxes and your local fees. Second, it looks like you may have a basic plan. Do you have a texting plan? If not, they are charged per message sending and receiving. The data charges are for mb downloads. You are charged per mb without a plan. It sounds like you needed to do more research and should have picked a plan that better matches your usage.