Ordered a pre activated Cell phone from Telus?

L

lost2day

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My husband and I were talked into, ( by this MLM company) into buying a Telus cell phone, they come ready to use and activated. Anyhow, my husband regretted ordering this phone and sent it back via the mail, ( how it came).When never touched the phone, the package was never opened. Telus called my husband and advised him to either come get the phone and pay the monthly payments or else have someone else assume the contract.What do you think? ACN convinced my hubby to buy this phone, it was part of their company`s policy to join.
We sent it back just as it arrived. Should I get the phone back?
It`s $700 to break the contract...pretty steep seeing as how I don`t even have the phone in my posession
 
I think you should tell them the complete truth if you have already and if they still don't fix this you have nobody to blame but Telus. Good luck!
 
I think ACN, whoever they are, needs to better explain to new members what they are getting into. ACN is obviously a reseller/dealer for TELUS products and operate in the exact same manner as if you walked into any TELUS store to become a customer. You agreed to their 'conditions' of membership which included subscribing to TELUS Mobility. Your beef is with ACN not TELUS.
 
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