Problems with brand new windows 7 packard bell laptop?

corinneg

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I got a new laptop today, packard bell, windows 7 home premium, 64bit etc. Everything seems perfectly fine except that it will not connect properly to the internet (through wireless or cable, i have tried both). When I try to go onto the Network and Sharing Centre in the Control Panel it will begin to load the Centre but will not finish. This is a very frustrating problem and I just wanted to know if anyone else had encountered a similar problem or if anyone knew of any solutions? Thanks for any help you can give.
 
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