My CD/DVD drivers won't eject on command and am having a hard time fixing the problem! I can press the button and it opens for disk but won't read them. I went to the Microsoft support page where I downloaded the program to detect the problem. I cleaned it three times with a cleaning disk and still nothing. It won't read CD's, DVD's, or blank CD's I even uninstalled and installed the drivers and then restarted my laptop. I have multiple media players on my laptop but, I'm trying to play them with Windows Media Player. Also, instead of CD it says DVD and there are two of them could this be right?