D DoraSmith New member Aug 29, 2011 #1 I want to upgrade my BB OS, but I'm not so sure about it. If I do it through my phone, will I lose everything on it? Like pictures/music/my contacts? And is it free? I have BB 9700. Thank you!!!
I want to upgrade my BB OS, but I'm not so sure about it. If I do it through my phone, will I lose everything on it? Like pictures/music/my contacts? And is it free? I have BB 9700. Thank you!!!
Z zbalat Member Sep 19, 2011 #2 It's free. Your data is backed up and restored during the installation process so you won't lose anything. You can do it from your phone. Options icon - Advanced Options - Wireless Update - Check for Updates You can also use Desktop Manager When you plug your phone into your computer and open Desktop Manager you will be informed that a new OS is available and you can install it. You can also go here: http://us.blackberry.com/update/ Plug your phone into your computer and click Update your software
It's free. Your data is backed up and restored during the installation process so you won't lose anything. You can do it from your phone. Options icon - Advanced Options - Wireless Update - Check for Updates You can also use Desktop Manager When you plug your phone into your computer and open Desktop Manager you will be informed that a new OS is available and you can install it. You can also go here: http://us.blackberry.com/update/ Plug your phone into your computer and click Update your software