Why can't I connect my Samsung Rogue to my computer?

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Stephanie

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I'm trying to connect my phone to my computer to sync music. I've done it once in the past and now I can't get it to work. I plug in my cable to my phone/computer and go to the tools/USB Mass Storage but I get a pop up on my phone that says "Connect cable to PC" when its already connected.

Anyone know what to do?

I've also been having problems charging my phone. I'll plug it in but the cord has to be a certain way for it to charge. Its a pain in the butt! Im not sure why its doing it but could that be effecting connecting it to my computer?
 
Take the battery out while the phone is turned on. Turn it back on after you reinsert the and it should be fine to go to mass storage
 
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