Why do they make medium/hard-bristle tooth brushes if dentists say not to use them?

LovesVanHalen

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My mom always buys soft and I had to change mine but we only had medium. The bristles are so hard, I cut my gums.

Plus the other day I remember a doctor on tv said that you should try to use the soft ones only because the medium and hard ones cut up your gums.

So, if dentists say not to use them, why do companies make them? Or are there people that prefer using a harder toothbrush?
 
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