Why Wont my blackberry storm 2 (9550) play costomized ringtones?

joseg

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Please no obvious answers ie, battery pulls, profile selecting, bedside mode or mass storage suggestions. My phone does ring but not for the contacts i set specific ringtones for. It will play other numbers just fine, so long as i haven't tried customizing there phone notifications/alerts. I "do" have personal notifications and ringer ids enabled and when i push "try it" in the option menus they play just fine but when im actually recieving the calls from these numbers the phone just vibrates.
 
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