why won't my motorola i465 from boost mobile buy ringtones?!?

greendayfan120

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I looked for a long time to find a place to get ringtones. I gave up so I decided to buy the ringtones, but every time I tried it says sorry your transaction can not be preformed you need to make sure that your account contains at least $2.50. I have the $50 unlimited plan. plus the extra $5 dollars you get to help start up the phone.
 
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