Cant redeem xbox live microsoft points?

NYGiants

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from what i hear everyone is having trouble with the xbox live market place...

i have a 1600 microsoft point prepaid card....

i tried to enter it and it came up as...
Card has not been activated by the retailer. please contact the retailer and have them activate it

i took it back and they gave me a new card... then i kept getting errors like 80450013 or something like 8 times in a row...

now im getting the same message saying the card hasnt been activated????
 
1-800-4MY-XBOX will help you out and try
http://www.xbox.com
 
1-800-4MY-XBOX will help you out and try
http://www.xbox.com
 
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