Fake PS3 controller from amazon marketplace. Best course of action?

C

CondemnedApple

New member
I bought what was advertised as a new, sealed, official Sony dualshock 2 controller from the Amazon marketplace for just over £30. It arrived, I opened it and it does not work. After some research I found it to be counterfeit. The serial numbers on the package does not match the controller, poor build quality and including no usb.

I was new to Amazon and should have checked out how it works I guess, but my question is how I procceed in order to get a refund. Amazon states I must talk to the seller, but if they deal in counterfeits, I would rather talk to and resolve this with Amazon.
 
R

Robert909

New member
If it was fulfilled by Amazon then they will help you out even more. If it was a third party seller then you'll have to take it up with them.
 
J

Jake1

Active member
You can go through all that on the website by reporting the problem and it will ask you all these questions and tell you to send it back and stuff.
 
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