i bought a dvd off someone and is till havent recieved it, what should i do?

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spiderpigttt1

Member
it says it has been posted, but that was nearly 1 week ago
it was off playtrade, and my mam says i have to wait 15 days before i can claim for it being lost in the post, or something like that
 
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tooemuchtv

Member
If you did it via credit card, you can issue a chargeback (call your credit card company if you don't know what it is). However, it may take some time in the mail. You should request the tracking number, so see where it is in the process of delivery (like if it's stuck in toledo or something).
 
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sewrobb

Member
Well in case you haven't noticed the Royal mail have been holding strikes all over the place.

And legally you can't do anything until 28 days have past. The same with the Post Office. They wont take any action for 28 days for missing items in the post.
 
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MaskedMusketeer

New member
Send an email to the seller and ask if he has sent the item, and when.

If you still do not receive it, you can claim insurance (if you applied for it) and/or open a dispute with the seller.
 
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