I have t mobile as my cell phone provider.I have 2 lines one for me and my...

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...son. i added family allowances so? I can ration the minutes, before my son used up all the minutes,I want to do it on my lap topbut the application doesnt load and i dont know why, it works on my desk top,t mobile told me to down load a flash player but it didnt work, then they said to access the tools bar and delete my caches and browsing history and that didnt work either,I get the family allowances page but it never finishs loading. does any one know what to do?
 
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