Mobile number porting issue. T-mobile to Orange?

M

Mark

Active member
Last Tuesday (13th Nov) I signed up to a new contract with Orange after T-Mobile failed to get the handset that I wanted (HTC One X+) so I rang Orange on Tuesday & gave them my PAC code and was told my number would be ported across by Thursday 15th Nov between 11 - 4. It is now the 22nd Nov and this still isn't complete. I am experiencing a split service so some calls are going to my T-Mobile SIM & some to the Orange. I'm not receving any texts on my Orange SIM they're all going to my T-mobile one.
Please can someone help. Every time I ring orange they fob me off again saying "24 hrs" or they put me through to the wrong department. I'm getting nowhere.
What can I do and how do I escalate this.
Thanks.
 
S

Shazaa

New member
Ok firstly switch off the sim that you are not going to be using secondly do it your self go to their website change your number yourself all you need is a puk code.. My friend had the same problem he done it himself online and the number was changed the same day
 
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