pc doesn't recognize dvd drive and wont burn or play dvd in ms media

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helpme

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player, it's like I have two CD drives? windows XP, TEAC DVD+RW DV-W58E listed in device manager, my computer shows it to be a CD drive
 
MICROSOFT has an excellent program called FIX IT.
Do a Yahoo/Google websearch for it or either follow the
direct link below..

http://support.microsoft.com/gp/cd_dvd_drive_problems


Your CD or DVD drive cannot read or write media

Automatically diagnose and repair problems with your CD or DVD drive when trying to read or burn media.
The common problems addressed by this diagnostic include:

* Your CD or DVD Drive does not read or write and is shown as disabled
* The media in your CD or DVD drive cannot be read
* The media cannot be written to by your CD or DVD drive
* You receive one of the following errors:
o A class specific or device specific driver is missing or corrupt
o A CD or DVD drive cannot be found or is not connected
o The CD or DVD drive is experiencing a problem that prevents it fromworking properly
o The CD or DVD drive is not accessible via an assigned drive letter
 
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