dragonfire1488
New member
- Feb 6, 2009
- 1
- 0
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HI, my digicam when plugged into my PC (Dell 5100 XP Home) using the USB cable it displays the "Blue screen of death" (0xc0000005 , etc etc...). The camera on its own is fine, as is my pc. I contacted Samsung tech support they replied with the following answer:
"I would recommend uninstallingall Drivers and Software installed for Samsung. Go to http://www.samsungcamera.com and run 'Remote Service'. Once ran restart your PC and connect the camera back up. Windows XP already has generic drivers installed.If any other driver is installed this may cause instability on your PC system. The Driver availible for this camera is only compatible with Windows 98/ME."
I fully uninstalled all drivers etc regarding Samsung but then got stuck trying to find the "remote service" (whatever this is?). I followed the exact link to the site but could not locate the "remote service"? Im still awaiting a reply from Samsung regarding this query but has anyone out there got any better suggestions? or could anyone at least explain what the "remote service" is , what it does and where to find it?
cheers , Daz.
"I would recommend uninstallingall Drivers and Software installed for Samsung. Go to http://www.samsungcamera.com and run 'Remote Service'. Once ran restart your PC and connect the camera back up. Windows XP already has generic drivers installed.If any other driver is installed this may cause instability on your PC system. The Driver availible for this camera is only compatible with Windows 98/ME."
I fully uninstalled all drivers etc regarding Samsung but then got stuck trying to find the "remote service" (whatever this is?). I followed the exact link to the site but could not locate the "remote service"? Im still awaiting a reply from Samsung regarding this query but has anyone out there got any better suggestions? or could anyone at least explain what the "remote service" is , what it does and where to find it?
cheers , Daz.