this is the real story, I was making fun of my girlfriend then she got pissed she threw my ipod in the sofa then the lower part of the screen around the home button hit the pointed part of the tv remote... it got a crack on it... Here in the philippines i brought to near authorized apple dealer stores i told them it was in my pocket when i hit the pointed part of table.. The manager said there's no chance i could have it replaced because it's physical damage.. although it's not their decision.. she said i call apple then she gave me the number... i tried in another store and i told a different story that i left in the car for a short time then when i came back it was already cracked by the sunlight....(it's really hot here in the Phil)...... then the lady in the other store said t i only have a 40% chance that i'l have it replaced...... then she gave me again the number of Apple and said i should call apple.... i didn't call apple yet just thinking of a really good excuse.......... what's your idea... any experiences.. thank you