why did ATT wireless gave me a refund in the mail when i didnt ask for it?

MandyB

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so i got a check for like a regular payment i would pay for...doesnt say why...anyone had this before or any ideas why?
 
I switched to another company and then switched back keeping the phone number throughout the process. I couldn't understand why they took my payment and then refunded every one. After getting a late fee I found the reason. They used my phone number plus 2 digits for my original account number but changed the 2 digits for the second account number.

Therefore, all my payments were returned because my online bill pay had the old number. Call customer service.
 
I switched to another company and then switched back keeping the phone number throughout the process. I couldn't understand why they took my payment and then refunded every one. After getting a late fee I found the reason. They used my phone number plus 2 digits for my original account number but changed the 2 digits for the second account number.

Therefore, all my payments were returned because my online bill pay had the old number. Call customer service.
 
I switched to another company and then switched back keeping the phone number throughout the process. I couldn't understand why they took my payment and then refunded every one. After getting a late fee I found the reason. They used my phone number plus 2 digits for my original account number but changed the 2 digits for the second account number.

Therefore, all my payments were returned because my online bill pay had the old number. Call customer service.
 
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