Why does Verizon FiOS Motorola HD-DVR 7216 result in a blank green screen...

firefish45

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...after 20 seconds with Sharp 1080 TV? I got FiOS installed today to finally replace cable. My older Cable box never gave me any 'compatibility' problems with my Sharp 46-inch 1080p HD TV (less than 1 year old). All of the sudden, FiOS comes in & hooks up their new Motorola High-Definition Home Media DVR Main box Model # 7216 via an HDMI cable, just like I used before.
Initially, the picture is fine. After about 20 seconds or so, the audio remains, but all that can be seen is a full green screen. The green remains with the cable box on or off, and nothing seems to get it back to the video besides using component cables instead of HDMI.

I called Verizon immediately to get some resolution for this. I was shocked when they openly admit that this is a known issue that they haven't fixed in nearly 8 months.

Is anyone else experiencing this? Even better, has anyone experienced & fixed it while continuing to use HDMI vs. the six component cables?
 
have the same problem....i just ran HDMI into the tv and called it a day
 
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