Windows 7 laptop will read cd but not dvd?

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Sarah123

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Whenever I try to play a dvd or burn to a dvd-r disc my laptop acts like there's no disc in there. I know my drive works because it will play audio cds and I am able to burn music to a cd-r disc. Is there anything I can do to fix this?
Yes, I have a dvd burner. It USED TO work, but now it no longer works. That's why I'm asking.
 
Clean dvd lens.
http://www.ehow.com/how_6796057_clean-dvd-lenses.html

Run this.
http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us
 
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