dvd rom game disk not read windows xp?

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TomClementson

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I am running Windows Xp and my dvd drive is a Sony Optiarc AD-5170A.

The system will not recognise that a DVD ROM is inserted, it just opens a blank folder or says 'insert disk'

The drive plays DVD movies and runs CD's fine. I can also write to CD and DVDs - its only DVD ROMs that wont work.

I'm trying to run a copy of Civilisation iv - which works on other PCs and the disk is in PERFECT condidtion.

Anyone know why my system wont run the disk? Anyone had similar or know of a fix?

I have SP3 and all current drivers etc. I have tried to upgrade the firmware on the Sony drive but it wont work HOWEVER - I don't think this is the issue as it still should work fine.

PLEASE HELP
 
I tried surfing for an answer. Came across something I never heard of, something called country code for the dvd drive?
http://www.techspot.com/vb/topic31748.html

and another article where you computer might think it is not a dvd rom drive
http://www.cdrom-guide.com/forums/showthread.php?t=168775

and i need to run, here is more surfing
http://www.google.com/search?hl=en&source=hp&q=dvd+rom+not+reading+dvd
 
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