How to do a soft reset on Samsung Memoir? Screen is frozen only Green Talk, Back

[chocolatedelight]

and Red End button works.? Please help. I thank you so much. (DID NOT DROP PHONE OR NO WATER DAMAGE.)

 

[Unregistered]

i just had the same problem UUUGGGHHH

 

[Unregistered]

ommgg m havin the same problem smh help me